Privacy Policy
Technocrat Tech & Accessories ("Technocrat", "we", "us", or "our") is committed to respecting your privacy and protecting the personal information you share with us when browsing our online catalog, placing orders, or contacting our support channels.
Last updated: October 2026
256-bit SSL Protection
All payment credentials and checkout sessions are protected with industry-standard bank-grade encryption.
No Card Storage
Card details are securely processed directly by Paystack; Technocrat never stores card numbers or CVVs.
Zero Data Selling
We never sell, rent, or lease your personal information to third-party advertisers or marketers.
1Information We Collect
When you make a purchase or interact with our storefront, we collect information necessary to process your transaction and deliver your order, including:
- Contact Information: Full name, telephone number, WhatsApp phone number, and email address.
- Shipping & Delivery Details: Street delivery address, city, state, postal code, and any special delivery instructions.
- Order History: Products purchased, order totals, transaction references, and warranty tracking records.
- Technical Data: Browser user-agent, IP address, device type, and session cookies to maintain your shopping cart experience.
2Payment Processing & Security
Online payments on Technocrat are handled through Paystack, a licensed Central Bank of Nigeria (CBN) payment gateway compliant with PCI-DSS Level 1 security standards.
When you enter your credit card, debit card, or bank transfer details during checkout, this data is transmitted directly to Paystack’s encrypted servers. Technocrat does not collect, capture, or store your debit/credit card numbers, CVV security codes, or banking PINs.
3How We Use Your Data
Your personal information is used exclusively for lawful business purposes, including:
- Processing, verifying, and dispatching your gadget orders across Lagos and nationwide Nigerian states.
- Providing real-time order tracking and dispatch notifications via WhatsApp and SMS.
- Validating your 30-day replacement warranty and managing customer service inquiries.
- Preventing fraudulent orders and maintaining platform security.
4Third-Party Disclosure
We only share your delivery information with reputable courier and logistics services (e.g., dispatch riders and interstate parcel logistics) strictly for the purpose of shipping your items. These providers are bound by confidentiality and are prohibited from using your data for any other purpose.
5Your Data Rights (NDPR Compliance)
In compliance with the Nigeria Data Protection Regulation (NDPR), you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your account history. To exercise any of these rights, contact our Data Protection desk.
Contact Our Privacy Team
If you have questions, feedback, or concerns regarding this Privacy Policy or our data protection practices, please contact us: